Refund Policy
Last updated: 22.04.2026
1. Our Guarantee
Every order placed on Popularitate.ro comes with a full guarantee. If the ordered service is not delivered as specified, we offer free re-delivery or a complete refund.
2. Refund Conditions
Refunds are granted in the following situations:
- The delivered quantity is significantly less than what was ordered
- The service does not match the description on the website
3. How to Request a Refund
To request a refund, contact us at contact@popularitate.ro with your order code. We will review the request and respond within a maximum of 24 hours.
4. Refund Processing
Refunds are processed through the same payment method used for the order. Funds will be returned within 5-10 business days, depending on the issuing bank.
5. Exceptions
We do not issue refunds in the following situations:
- The social media account was deleted or made private after placing the order
- The provided link is invalid or incorrect
- Natural follower loss (normal retention rate is between 70% and 90%)
6. Contact
For any questions regarding refunds: contact@popularitate.ro