Refund Policy

Last updated: 22.04.2026

1. Our Guarantee

Every order placed on Popularitate.ro comes with a full guarantee. If the ordered service is not delivered as specified, we offer free re-delivery or a complete refund.

2. Refund Conditions

Refunds are granted in the following situations:

• The delivered quantity is significantly less than what was ordered
• The service does not match the description on the website

3. How to Request a Refund

To request a refund, contact us at contact@popularitate.ro with your order code. We will review the request and respond within a maximum of 24 hours.

4. Refund Processing

Refunds are processed through the same payment method used for the order. Funds will be returned within 5-10 business days, depending on the issuing bank.

5. Exceptions

We do not issue refunds in the following situations:

• The social media account was deleted or made private after placing the order
• The provided link is invalid or incorrect
• Natural follower loss (normal retention rate is between 70% and 90%)

6. Contact

For any questions regarding refunds: contact@popularitate.ro